At UPAK, YOUR SATISFACTION is ALWAYS GUARANTEED. If for any reason you would like to return your merchandise, you may do so within 30 days of purchase. Please e-mail us at orders@upaknship.com to receive your return instructions.

If an error occurred in the shipment of your order that will require a return, or if your product encountered an abnormal quality control issue, we will send you a mailing label for your return free of charge.

Note: Customers will be responsible for return shipping charges on cancelled orders.